A. Yes, Green Cleen wash your wheelie bins all year round. As long as the binmen are out then so are we!

A. Any rubbish collected from your bins after the wash will be black bagged and placed back into your bin.

A. Your bins will be clean, smell nice and be returned to your property with your customer receipt through your letter box.

A. Green Cleen will leave you with a customer receipt each time your bin is washed which will have your next wash dates on. If you forget to leave your bin out or the waste contractor has not emptied it on the scheduled day then we will not charge you for that wash and see you the following month.

A. Some of our regional Franchisees offer one-off cleaning but most DO NOT. To check if your local operator offers one-off washing click here and check your local operator’s website. It is more expensive to have a one-off wash than a regular wash because they take us considerably longer to clean.

A. It is easy, just find your area and contact your local Green Cleen Company.

A. You can cancel at any time once your account balance has been paid. If you are moving address and have prepaid for the year then we will transfer any credit to your new property or refund you.

A. First off, you are not locked into any plan or contract. The subscription plans were created to offer you discounts for advanced payment. We will contact you when your account needs topping up but don’t worry we will continue your service until you contact us to cancel.

A. Some of our Franchisees now accept payment by Direct Debit using a system called GoCardless. The arranged amount will be taken straight from your bank account once a month and GoCardless will send you a reminder email a few days before the amount is due. To see the GoCardless Terms and Conditions click here.

A. Green Cleen offers a variety of payment methods. You can pay cash on the day, cheque, direct debit, standing order, BACS online transfer or credit card or debit card through our website via PayPal. If you pay in advance for half yearly or yearly bin washing then most of our Franchisees offer special discounts.

A. Green Cleen takes its commitment to protecting the environment extremely seriously and has led the way over the last 21 years by setting up the industries only Bin Cleaning Association, The National Association of Wheeled Bin Washers Limited (NAWBW) see www.nawbw.co.uk. As well as recycling, all the water used in the cleaning process, Green Cleen only use 100% approved biodegradable chemicals.

A. Green Cleen only use purpose built bin washing machines which catch all of the waste water used in the bin cleaning process before recycling it through our integrated multistage filtration system before then being discharged at a registered drop off point at our depot.

A. Green Cleen arrive every 4 weeks after your bin has been emptied. We clean any colour bins but may be on different days depending on how your Council empty them. After booking our service, we will contact you with your first wash date. Once we have cleaned your bin, we spray it with our environmentally friendly deodoriser before returning the bin to your property. We leave a receipt that shows your account balance and the next wash date.

A. Wheelie bins collect residues which emit offensive smells, become breeding grounds for bacteria like E. coli, Salmonella and Listeria and can become infested with flies, wasps, maggots even rats. As your family or staff handle the bins regularly this leaves them open to contamination and infection. The Green Cleen bin cleaning process kills 99% of all known bacteria found in bins keeping your friends, family or staff safe.